Privacy policy

Privacy Policy

Last updated: 7th July 2026

KAGE wear ("we," "us," "our," "KAGE wear") operates the website kagewear.in (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase on our Site, in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.

By using our Site, you consent to the practices described in this Policy. If you do not agree, please do not use the Site.

1. Information We Collect

We collect information in the following ways:

Information you give us directly:

  • Name, email address, phone number
  • Shipping and billing address
  • Order details (items purchased, size, quantity)
  • Payment information (processed securely by our payment gateway — we do not store your full card, UPI, or bank details on our servers)
  • Any information you share with us via email, contact forms, or customer support chats

Information collected automatically:

  • IP address, browser type, device type, and operating system
  • Pages viewed, time spent on the Site, and referring website
  • Approximate location (derived from IP address)
  • Cookie and session data (see Section 3)

Information from third parties:

  • Order and delivery status updates from our shipping and fulfillment partners
  • Fraud and payment verification data from our payment gateway

2. How We Use Your Information

We use the information we collect to:

  • Process, fulfill, and ship your orders
  • Communicate with you about your order, including confirmations, shipping updates, and delivery issues
  • Respond to customer service requests and support queries
  • Send you marketing communications, offers, and updates, where you have opted in (you can unsubscribe at any time)
  • Improve our Site, products, and customer experience
  • Detect and prevent fraud, abuse, and security incidents
  • Comply with legal obligations, including tax and accounting requirements

We do not sell your personal information to third parties.

3. Cookies

Our Site uses cookies and similar tracking technologies to:

  • Keep items in your cart as you browse
  • Remember your preferences and login status
  • Understand how visitors use our Site (via analytics tools such as [ANALYTICS TOOL, e.g. Google Analytics / Meta Pixel])
  • Show you relevant ads on other platforms, if you have not opted out

You can disable cookies through your browser settings, but some parts of the Site (such as checkout) may not function properly without them.

4. Third-Party Services

We share information with trusted third parties strictly to operate our Site and fulfill your orders, including:

  • Shopify — our e-commerce platform, which hosts our Site and processes orders
  • Qikink — our print-on-demand production and fulfillment partner, who receives your name, address, and order details solely to print, pack, and ship your order
  • Payment gateway ([PAYMENT GATEWAY NAME, e.g. Razorpay / Shopify Payments]) — to process payments securely
  • Shipping and courier partners — to deliver your order and provide tracking updates
  • Analytics and marketing tools (e.g. Google Analytics, Meta/Facebook Pixel) — to understand Site traffic and run advertising

Each of these providers has its own privacy policy governing how they handle data. We only share the minimum information necessary for them to perform their function.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information, including SSL encryption on our Site and restricted access to customer data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

If a data breach occurs that affects your personal information, we will notify you and relevant authorities as required by applicable law.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, including to comply with legal, accounting, or reporting requirements. Order and transaction records are typically retained for [RETENTION PERIOD, e.g. 6 years] to meet Indian tax and audit requirements.

7. Your Rights

Subject to applicable law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to our legal retention obligations
  • Withdraw consent for marketing communications at any time
  • Lodge a grievance with our Grievance Officer (see Section 9) if you believe your data has been mishandled

To exercise any of these rights, contact us at clothingninjaorig@gmail.com.

8. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a minor has provided us with personal information, please contact us so we can delete it.

9. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details of our Grievance Officer are:

Name: Dhruva arora Email: clothingninjaorig@gmail.com  

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of the Site after changes are posted constitutes acceptance of the revised Policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

Kagewear Email: clothingninjaorig@gmail.com  Phone: 7042315427